- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Starks auto truly saved us when I was 39 weeks pregnant and needed a new radiater. We had brought our two kids in who are absolutely wild, but it didnt matter to them, they were friendly to us and took the effort to put on the channel that would help our kids feel welcome and us parents more welcome as well, it made sense to go back for standard maintenance and to check our (new purchase) old car to see if everything looked good. We plan on making the hour drive for any maintenance from here on out. Welcoming, warm environment and the signs all over about God being in control really makes you feel better.
Tony was amazing to work with. We were out of town when we had an issues with our car. He immediately assisted when we arrived. He explained everything in detail including pricing beforehand. The team was fast and efficient.